Special Needs Citizen Registry Frequently Asked Questions

What is the Special Needs Citizen Registry?

The registry gives law enforcement quick access to critical information about a registered person with disabilities or medical condition in case they get lost or wander away.  If officers find someone who can't communicate where he/she lives, they can search the database by description and return the person to their loved ones.  The system works both ways — if a loved one goes missing, we can immediately pull up their photo and information from the registry.  This way we know who we're looking for, as well as get the photo out on the streets to search more accurately. 

Who is eligible?

All members of the community who needs special assistance if they are alone or in times of emergency.  This kind of assistance may be required if the person is unable to speak or properly identify themselves, or if they become disoriented.  It is intended to serve people with autism, Down syndrome, cognitive disabilities or senior citizens who have dementia and other medical conditions.

What should I do if my loved one goes missing?

Call 9-1-1 immediately and explain your loved one's medical condition or special needs. If they are enrolled in the Special Needs Citizen Registry, be sure to let the dispatcher know that as well.  It is helpful to know their medication needs, the most likely places they'll go, if they can't communicate, respond by a certain name, are afraid of noises, loud sounds or being touched.  This helps tailor our response so the person will not run away, hide or become frightened when approached by an officer.

Who is eligible for the Special Needs Registry?

The Special Needs Citizen Registry is open to all residents or visitors who frequent the City of Lodi and who have a “special need” and want to proactively provide this information to Lodi Police Department.

How long does the registration process take?

Once the information is submitted via the online form, it is immediately available to the Lodi Police Department.   

Where is this information stored? Who has access to it?

The Special Needs Registry information is maintained on the Lodi Police Department servers and alerts are added to the Computer Aided Dispatch system. These systems contain sensitive personal information, which is only accessible by authorized personnel who follow strict regulations on the use of such systems.  

Can I update submitted information?

Yes, Lodi Police Department strongly encourages participants to submit updates to information, such as changes in address, school, or contact information. To do so, please email Sgt Eric Shaw noting any necessary changes.

Can I opt out?

Yes, special needs registrants can opt out at any time. To do so, please email Sgt Eric Shaw or stop by Lodi Police Department, 215 W Elm St, Lodi, CA 95240    

I have feedback regarding the registration form. To whom can I provide that?

Please contact Sgt Eric Shaw to submit any feedback on this program and the registration form.