CITY OF LODI

ADMINISTRATIVE POLICY AND PROCEDURE MANUAL

SUBJECT: : CONFLICT RESOLUTION - Policy

DATE ISSUED: : May 1, 1995

SECTION: : C

SECTION 1: PURPOSE

The intention of this policy is to promote the resolution of internal conflicts through attainment of the following objectives:

A. To ensure full communication between the City and its employees by providing a reasonable method of resolving disputes.

B. To assure the employee of a prompt and fair discussion on the issue involved.

C. To provide that complaints are settled as near as possible to the point of origin.

D. To encourage the prompt resolution of problems and complaints.

E. To enable employees to make their complaints known by orderly processes.

F. To provide that complaints are heard and settled informally.

This policy and its procedure are not intended to create any new rights on the part of any employee to any additional grievance procedure, nor to conflict with or replace any existing appeal procedure contained in any memorandum of understanding, city policy or other existing rules or regulatory documents.

SECTION 2: ENFORCEMENT

Retaliatory or discriminatory action for using this policy and its procedure, or discrimination in the application of a rule or policy is prohibited.

SECTION 3: APPLICABILITY

This policy and its procedure applies to all employees for whom interpersonal conflict has arisen during the course of the performance of his/her duties.

This policy does not apply to the following:

A. Any action having a specified appeal process.

B. Items which require capital expenditures.

C. Items subject to the meet-and-confer process as defined in the California Government Code.

D. All City rights reserved in the City's employer-employee relations resolution.

E. All forms of illegal discrimination.

F. Grievance concerning the application or interpretation of the memorandum of understanding.